Part C · Employee Training

Occupational Health & Safety

Office & Field Operations

Aligned to the Occupational Health and Safety Act 85 of 1993 and the Hypa Office Etiquette, Dress Code and OHS Manual (v1.0).

Facilitator[insert name]
Date[insert date]
Duration90 minutes
AudienceOffice & field staff, contractors, interns
Session plan

How today runs

ModuleFocusTimeFacilitation
1The big picture: policy, law, roles, rights and duties15 minPlenary
2Office safety (Part C1) — fire, ergonomics, electrical, housekeeping20 minPlenary + walk-through
3Field safety (Part C2) — Take 5, PPE, heights, driving, security30 minRole groups + demonstrations
4Hazard, incident & emergency management (Part C3)15 minPlenary + drill
5Making it stick: knowledge check, scenarios, checklists, sign-off10 minIndividual + group
SPLIT

If you have a large group, deliver Module 2 and Module 3 as two separate 45-minute sessions — office staff and field staff have different exposure profiles.

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Occupational Health & Safety — Part C
Agenda

What we will cover

Module 1

The big picture

  • Policy statement
  • Legal framework
  • Roles & responsibilities
  • Your rights and duties

Module 2

Office safety

  • Fire & evacuation
  • Ergonomics
  • Electrical safety
  • Housekeeping & first aid
  • Wellness, security, load shedding

Module 3

Field safety

  • Take 5 risk assessment
  • PPE matrix
  • Heights, electrical, excavations
  • Driving, weather, security
  • Customer premises & fibre hazards

Module 4

Hazard, incident & emergency management

Module 5

Making it stick — assessment, scenarios and sign-off

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Occupational Health & Safety — Part C
By the end of this session

You will be able to…

  • Explain what the OHSA requires of Hypa and of you personally.
  • Identify the hazards that are specific to your own workstation, vehicle, site and customer premises.
  • Select and use the correct PPE for the task you are doing — and refuse to work without it.
  • Complete a Take 5 point-of-work risk assessment and a daily pre-trip vehicle check.
  • Report a hazard, near miss, injury or incident correctly and within the legal timeframes.
  • Respond correctly to a fire, evacuation, power outage, robbery or lightning threat.
  • Exercise your right to stop unsafe work — without fear of consequence.
TEST

You are not expected to memorise the law. You are expected to know what to do next, and who to tell.

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Occupational Health & Safety — Part C
Before we start

Ground rules & venue safety

  • Point to the exits now — nearest two, and the assembly point.
  • Identify the extinguisher and the first aider in the room.
  • Phones on silent, except on-call field staff and dispatch.
  • One conversation at a time. No side chats.
  • Interrupt me. If something does not match how your site actually works, say so.
  • No blame in this room. The incidents we discuss are learning material.
  • Confidentiality applies. What is shared here stays here.
  • Sign in — attendance feeds the safety file and training records.
ACT

Emergency numbers for this venue are displayed at reception and on each floor. Save the Hypa Safety Officer's number to your phone before you leave today.

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Occupational Health & Safety — Part C
01

The big picture

Why safety exists as a system at Hypa — the law, the roles, and what you are entitled to and expected to do.

Policy
Legal framework
Roles
Rights & duties
Hypa policy statement
No task is so urgent
that it cannot be done safely.
Hypa is committed to providing a safe and healthy working environment as required by the Occupational Health and Safety Act. Safety is a shared responsibility — between the company, your manager and you.
Legal framework

The law behind this manual

LegislationWhat it means for you at Hypa
Occupational Health and Safety Act 85 of 1993 (OHSA)Creates the duty to provide a safe workplace and the duty on you to work safely, follow rules and report hazards (s14). Serious incidents must be reported to the Department of Employment and Labour (s24).
Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDA)If you are injured on duty you have a claim. Hypa reports it on your behalf — but only if the injury was reported internally.
Construction Regulations, 2014Governs work at heights above 2 m: fall-protection plan, trained and medically fit workers, correct equipment.
National Road Traffic ActApplies every time you drive for Hypa — speed, seatbelts, no handheld phones, licence and PrDP validity.
Labour Relations Act & Basic Conditions of Employment ActSafety breaches are disciplinary matters. Time lost, leave and working hours are governed here.
Protection of Personal Information Act (POPIA)Customer and employee information must be protected — on site, on your phone and in your vehicle.
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Occupational Health & Safety — Part C
Accountability

Who is responsible for what

RoleKey responsibilities
CEO / EmployerProvide a safe workplace, resources, training and legal compliance. Appoint a Section 16(2) OHS delegate in writing.
Managers & SupervisorsEnforce the rules, conduct inspections, ensure staff are trained and equipped, investigate and report incidents.
OHS / SHEQ OfficerMaintain risk assessments (HIRA), safety files, audits and all statutory records.
Health & Safety RepresentativesAppointed where 20 or more employees work together (OHSA s17). Inspect, advise, sit on the committee.
First AidersTrained, certificated and available — target of one per 10 employees where required.
Fire Marshals / WardensLead evacuation, sweep areas and account for people at the assembly point.
All employeesWork safely, use PPE, report hazards, incidents and near misses, and never endanger yourself or others (OHSA s14).
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Occupational Health & Safety — Part C
What you are entitled to

Your rights

Be informed

You must be told about the hazards of your work, and how they are controlled, before you start.

Be trained

Training relevant to your tasks, with refreshers. Training records are kept in the safety file.

Be equipped — at no cost

PPE that fits properly, issued free, inspected and replaced when damaged. Never buy your own.

Refuse imminently dangerous work

Report it to your supervisor. If it is not made safe, you may refuse to do it — without penalty.

SCRIPT

“I am stopping the job. This is not safe because [hazard]. I am reporting it now so we can make it safe.” Say it exactly like that — no apology needed.

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Occupational Health & Safety — Part C
What is expected of you

Your duties

  • Work safely and obey the safety rules that apply to your task and site.
  • Wear the PPE provided — correctly, every time, not only when someone is watching.
  • Never interfere with or misuse safety equipment, guards, locks or signage.
  • Report unsafe conditions, hazards, near misses, incidents and injuries immediately.
  • Do not endanger others — colleagues, customers, the public, or yourself.
  • Declare any condition, medication or injury that could affect your ability to work safely.
NOTE

Your duty does not end when the manager is off site. It applies on every job, every shift, including jobs that run over after hours.

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Occupational Health & Safety — Part C
02

Office safety

Fire and evacuation, ergonomics, electrical safety, housekeeping, first aid, wellness, security and load shedding.

Part C1
Sections 23–30
Low-risk environment, real injuries
Section 23

Fire safety & emergency evacuation

  • Know your nearest exit, extinguisher and assembly point — before you need them.
  • Never block, lock or prop open fire exits, corridors, fire doors or extinguisher points.
  • On the alarm: stop work, leave calmly via the nearest safe exit.
  • Do not use lifts. Do not return for belongings.
  • Report to the assembly point for roll call and stay there.

Routine requirements

  • Fire drills at least every six months — participation is compulsory.
  • Extinguishers serviced annually and clearly marked.
  • Only use an extinguisher if you are trained and it is safe to do so.
  • Emergency numbers displayed at reception and on every floor.
STOP

A closed fire door is a working fire door. If you prop one open for airflow, you have removed a life-safety control for everyone behind it.

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Occupational Health & Safety — Part C
If the alarm sounds
Exit. Assembly point.
Roll call.
No lifts. No belongings. No re-entry until the Fire Marshal or OHS Officer declares the building safe.
Section 44

Emergency numbers

ServiceNumber
Ambulance / Medical10177
Police10111
Cell phone emergency112
Fire Department[local number]
Hypa contactNumber
Hypa Safety Officer[insert]
Hypa HR[insert]
Supervisor / Dispatch[insert]
Nearest hospital / clinic[insert]
SAVE NOW

Save these numbers in your phone today and save them under one group, so you can find them with cold hands and a cracked screen.

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Occupational Health & Safety — Part C
Section 24

Ergonomics & workstation set-up

Chair & posture

Feet flat, thighs parallel to the floor, lower back supported. Adjust the chair before you adjust the desk.

Screen

Top of the screen at or slightly below eye level, an arm's length away, no glare behind or in front of you.

Hands & wrists

Wrists neutral when typing. Use a mouse and keyboard that fit your hands comfortably.

MOVEMENT

Micro-break every 30–45 minutes: stand, stretch, and look at a distant object for 20 seconds.

REPORT

Report pain, tingling, numbness or eye strain early. Request an ergonomic assessment — do not wait for it to become chronic.

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Occupational Health & Safety — Part C
Section 25

Electrical safety in the office

Do not

  • Overload plug points or daisy-chain extension cords and multi-plugs.
  • Bring in personal heaters, kettles or appliances without written approval.
  • Keep drinks on or beside electrical equipment.
  • Attempt repairs yourself.

Do

  • Report frayed cords, damaged plugs and sparking sockets immediately.
  • Remove the equipment from use first — then report it.
  • Keep cables routed where no one will trip over them.
  • Let only qualified persons repair electrical equipment.
WINTER

A single 2 kW heater on a multi-plug chain is one of the most common causes of office fires in South Africa. One socket, one high-draw appliance. Ever.

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Occupational Health & Safety — Part C
Section 26

Housekeeping, slips, trips & falls

  • Keep walkways, stairs and exits clear at all times.
  • Manage cables: no loose cords across floors or under chairs.
  • Wipe spills immediately and put out a wet-floor sign.
  • Never stand on a chair, desk or box — use a step ladder.

Correct lifting technique

  • Bend the knees, not the back.
  • Keep the load close to your body.
  • Do not twist while lifting — turn your feet.
  • Store heavy items at waist height.
  • Ask for help. There is no prize for lifting it alone.
FIX IT

If you spot a trip hazard and can safely fix it in ten seconds, fix it. If you cannot, report it — do not walk past it twice.

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Occupational Health & Safety — Part C
Section 27

First aid & the injury register

First-aid boxes

  • Stocked, clearly marked and accessible.
  • Checked monthly by the designated first aider.
  • Names and contact details of first aiders displayed on each floor.

Every injury gets recorded

  • Record it in the Injury Register.
  • Report it to your manager — same day.
  • Even a minor cut, burn or strain.
  • Near misses are recorded too. No blame.
WHY

No internal record, no COIDA claim. If you report it three weeks later when the pain does not go away, you have no evidence and Hypa cannot support you.

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Occupational Health & Safety — Part C
Section 28

Health, hygiene & wellness

Everyday hygiene

Wash hands regularly. Stay home when contagious. Follow company guidance during infectious disease outbreaks.

Air & environment

Keep good ventilation. Air conditioners are serviced on a schedule — report faults.

Smoking & vaping

Designated outdoor areas only, as required by the Tobacco Products Control Act.

EAP

Employee Assistance Programme: [insert EAP details / contact]. Confidential support for stress, trauma, substance abuse or personal problems. Using it is not a mark against you.

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Occupational Health & Safety — Part C
Section 29

Security & violence prevention

  • Wear your ID at all times; challenge or report unescorted strangers.
  • Never leave valuables unattended. Lock offices, cabinets and server rooms.
  • Working late or alone: inform your supervisor and keep doors secured.
  • Report threatening behaviour immediately — do not wait to see if it repeats.

Robbery response

  • Stay calm.
  • Comply. Hand over what is demanded.
  • Do not resist. Property is replaceable; you are not.
  • Raise the alarm only when it is safe.
  • Report to SAPS and to Hypa afterwards, regardless of loss.
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Occupational Health & Safety — Part C
Section 30

Load shedding & power outages

When the power drops

  • Follow the building's emergency lighting and generator protocol.
  • Switch off and unplug sensitive equipment to protect it from surges on return.
  • Avoid using lifts during and immediately after an outage.
  • Use torches — never candles or open flames.

Before it happens

  • Know where the torches and emergency lights are stored.
  • Know which circuits the generator or inverter carries — and which it does not.
  • Keep your laptop and phone charged.
  • Report faulty emergency lighting as a fault, not a nuisance.
RISK

Darkened stairwells, unlit passages and tripped breakers cause most load-shedding injuries. Move slowly, use the handrail, and light the route before you walk it.

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Occupational Health & Safety — Part C
03

Field safety

For technicians, installers, fibre and Wi-Fi network teams, field sales agents and drivers — anyone working outside the office.

Part C2
Sections 31–41
Highest-risk activities
Section 31

Take 5: point-of-work risk assessment

  • Look — what can hurt me here?
  • Think — how do I control it?
  • Plan — what do I need before I start?
  • Record — complete it on the job card or app.
  • Proceed — only when the controls are in place.
RED LINE

If conditions are unsafe: stop, make safe, report. Before you proceed, not after.

Hazards to look for, every job

  • Traffic and pedestrians
  • Overhead and underground services
  • Electrical lines
  • Heights and ladders
  • Weather — heat, lightning, rain, wind
  • Animals, including dogs on premises
  • Crime risk and bystanders
  • Hazardous materials and chemicals
CUSTOMER

On arrival: introduce yourself, show your ID, explain the work and agree on a work area with the customer before you unpack anything.

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Occupational Health & Safety — Part C
Section 32

PPE by task — the minimum

TaskMinimum PPE
General field workSafety boots, hi-vis vest, ID card
Drilling, cutting, trenchingSafety glasses, gloves, ear protection, dust mask
Work at heights / on polesHelmet with chinstrap, full-body harness with double lanyard, gloves
Fibre splicing & handlingSafety glasses — fibre shards are an eye hazard. No bare-hand handling of off-cuts; use the off-cut container
Roadside / traffic areasHi-vis, cones, signage and flagging as required
Hot, sunny conditionsHat, sunscreen, drinking water
RULE

PPE is issued free of charge, inspected before every use, and replaced when damaged. Do not modify it and do not share personal protective equipment.

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Occupational Health & Safety — Part C
Section 33

Working at heights

  • Above 2 metres: a fall-protection plan, trained and medically fit workers, and suitable equipment (Construction Regulations, 2014).
  • Inspect ladders and harnesses before every use. Never use damaged equipment.
  • Ladder discipline: 1:4 angle, firm ground, secured at the top or footed, three points of contact, never carry heavy items while climbing.
  • Never work at heights alone, in strong wind, rain or lightning, or when ill, fatigued or impaired.
  • Keep the area below clear. Tether tools or carry them in a tool bag.
  • A rescue plan must be in place before you start.

Before you climb — ask yourself

  • Is the ladder or structure sound and secured?
  • Is my harness inspected and correctly fitted — including leg loops?
  • Is my anchor point above me and rated?
  • Does someone know I am up here?
  • If I fall, how do I get down — and who comes for me?
HARD STOP

A harness that is not connected to a rated anchor point is not PPE. It is a strap.

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Occupational Health & Safety — Part C
Section 34

Electrical & power line safety

  • Treat all electrical lines and installations as live until proven safe.
  • Stay clear of overhead lines — at least the distance specified by the utility, and at least 3 m from low-voltage lines for ladders and equipment unless otherwise specified.
  • Only qualified, registered persons may work on electrical installations.
  • Never tamper with municipal or Eskom infrastructure.

Controls

  • Use insulated tools and residual-current protection for power tools.
  • Never work in wet conditions on electrical equipment.
  • Apply Lock-out / Tag-out before maintenance where applicable.
  • If in doubt about clearance, stop and escalate to your supervisor.
FATAL

Electricity does not warn you. It does not give a second chance to a ladder that touches a live conductor. Verify clearances before you raise anything.

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Occupational Health & Safety — Part C
Section 35

Excavation, trenching & underground services

Before you dig

Check for existing services — water, power, gas, telecoms — and use approved locating methods. Never assume a trench line is clear.

While it is open

Barricade and sign open excavations. Keep them covered or guarded after hours, and keep the public out.

Depth rule

Excavations deeper than 1.5 m require shoring or sloping. Keep spoil heaps and equipment back from the edges.

NEVER

Never enter an unshored trench to retrieve a tool or a cable. Never work below a spoil heap. A trench wall collapses in under a second and without warning.

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Occupational Health & Safety — Part C
Section 36

Driving & vehicle safety

  • Hold a valid licence — and a PrDP where required — and have it with you.
  • Obey the National Road Traffic Act: speed limits, seatbelts at all times, no handheld phone use.
  • Never drive while fatigued, drunk or drugged. Take a break every two hours on long trips.
  • Secure all loads, ladders and equipment. Do not overload the vehicle.
  • Report accidents immediately — police report, photos, internal incident report. Do not admit liability on the scene.
  • Vehicle tracking is active and trips are for business use only.

Daily pre-trip check

  • Tyres — condition and pressure
  • Lights and indicators
  • Brakes and handbrake
  • Oil and water
  • Fire extinguisher
  • Warning triangle
  • First-aid kit
FATIGUE

If you are too tired to drive safely, say so before you leave the depot. A delayed installation is cheaper than a funeral.

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Occupational Health & Safety — Part C
Section 37

Manual handling & tools

Lifting & carrying

  • Assess the weight and the route before you lift.
  • Use trolleys, team lifts or mechanical aids for heavy items.
  • Bend the knees, keep the load close, do not twist.
  • Cable drums and UPS batteries are two-person loads. Treat them that way.

Tools

  • Keep tools in good condition and use them only for their intended purpose.
  • Disconnect power before changing drill bits or blades.
  • Keep guards in place — never remove them for speed.
  • Keep sharp tools sheathed and stored securely.
  • Inspect before use; replace damaged tools, do not repair them yourself.
BACK

Back and shoulder injuries are the most common long-term injury in field work — and the easiest to prevent with a second pair of hands.

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Occupational Health & Safety — Part C
Section 38

Weather: lightning, heat, cold

Lightning

  • Stop outdoor and elevated work at the first thunder or visible lightning.
  • Shelter in a vehicle or building — not under a tree or a pole.
  • Wait at least 30 minutes after the last thunder before resuming.

Heat

  • Drink water regularly — before you feel thirsty.
  • Take shade breaks.
  • Know the signs: dizziness, headache, nausea, heavy sweating.

Cold, rain & animals

  • Wear appropriate clothing; take extra care on slippery surfaces.
  • Electrical work stops in wet conditions.
  • Be aware of snakes, bees and dogs — especially on customer premises.
NO DEBATE

If you can hear thunder, you are already within striking distance. Get off the pole and off the roof. The job will be there tomorrow.

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Occupational Health & Safety — Part C
Section 39

Personal security in the field

  • Share your job schedule and location with your supervisor or dispatch. Use the check-in process.
  • Work in pairs in high-risk areas where possible.
  • Do not display expensive equipment or cash. Keep vehicles locked and equipment out of sight.
  • In a hijacking or robbery: comply, do not resist, prioritise your safety. Report immediately afterwards.

Your authority to walk away

If you feel unsafe, leave the site and notify your supervisor.

No job is worth your life.

STOLEN CABLE

In cable and equipment theft hotspots: follow the security protocol and report suspicious activity. Never confront a theft in progress — you are not security personnel.

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Occupational Health & Safety — Part C
Section 40

Customer premises conduct

Respect the home

  • Remove shoes or use shoe covers if requested.
  • Protect floors and furniture; clean up after the job.
  • Do not use the customer's facilities without permission.
  • Do not accept alcohol or gifts.

Non-negotiable rules

  • Never enter a premises if only minors are present. Reschedule instead.
  • Treat all customer information as confidential — in line with POPIA.
  • Show your ID and state the purpose of your visit before you enter.
  • If a dog or a person on site makes it unsafe, do not proceed.
BRAND

You may be the only Hypa employee the customer ever meets in person. Safe and respectful work protects the customer, the network and your own reputation.

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Occupational Health & Safety — Part C
Section 41

Fibre & wireless specific hazards

Fibre optics

  • Never look into the end of a live fibre or connector.
  • Dispose of glass off-cuts in a labelled sharps container — never in a bin or a pocket.
  • Do not handle off-cuts with bare hands. Wear safety glasses.
  • Clean up your work area when you are done.

RF, batteries & chemicals

  • RF equipment: keep safe distances from active antennas and follow the manufacturer's exposure guidelines. Switch off or isolate before working close to an antenna.
  • Batteries / UPS: never short-circuit or puncture. Handle lead-acid and lithium with care.
  • Chemicals: follow the safety data sheet (SDS) for cleaning fluids, adhesives and cable lubricants.
EYES

A fibre shard in the eye is a medical emergency and is not always visible or painful at first. Report every suspected exposure immediately.

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Occupational Health & Safety — Part C
04

Hazard, incident & emergency management

What to do in the first minute, the first day and the first week after something goes wrong — and how to report it correctly.

Part C3
Sections 42–47
No blame for good-faith reporting
Section 42

Hazard & near-miss reporting

1. Stop

Stop the task immediately if there is imminent danger. Make the area safe so no one else is exposed.

2. Report

Report the hazard or near miss to your supervisor — ideally on the same day. Do not fix it silently and say nothing.

3. Record & act

Supervisors record it in the register and take action. Track it until it is closed.

NO BLAME

There is no blame for good-faith reporting. A near miss reported today is an injury that never happens tomorrow.

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Occupational Health & Safety — Part C
Section 43

Incident & injury reporting timeline

StepActionTimeframe
1Make the scene safe and give first aid / call emergency servicesImmediately
2Notify the supervisor and the OHS OfficerImmediately
3Complete the internal Incident Report and record it in the Injury RegisterWithin 24 hours
4Report to the Department of Employment and Labour where legally required — death, loss of consciousness, serious injury, major incident (OHSA s24, Annexure 1)Immediately by the fastest means, then in writing
5Submit the COIDA claim (W.Cl.2 employer's report) to the Compensation FundWithin 7 days of notice of the injury
6Investigate root cause, record corrective actions, share lessons learntWithin 7 days
SCENE

Do not disturb the scene of a serious incident unless it is needed to save a life or prevent further harm.

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Occupational Health & Safety — Part C
COIDA 130 of 1993
Report it on day one,
or risk losing the claim.
If you are injured on duty, Hypa submits the COIDA claim on your behalf — the W.Cl.2 employer's report must reach the Compensation Fund within 7 days of notice of the injury. No internal incident report means no claim.
Section 45

Medical surveillance & fitness

  • Pre-employment and periodic medical fitness assessments for safety-critical roles.
  • Safety-critical roles include working at heights, driving and confined spaces.
  • Assessments are a condition of the role — they are about placing you safely, not about excluding you.

Speak up — confidentially

Inform your manager of any condition, medication or injury that may affect your ability to work safely.

This information is kept confidential. Hiding it puts you and your crew at risk.

EXAMPLES

Antihistamines and some pain medication cause drowsiness. A new cast or a healing shoulder affects ladder work. A recent seizure, a heart condition, or untreated high blood pressure changes what is safe for you to do — and to climb.

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Occupational Health & Safety — Part C
Section 46

Training & induction

Induction

All new staff — employees, contractors and interns — receive OHS induction before starting work. No induction, no site access.

Field staff — task-specific

  • Working at heights
  • Electrical awareness
  • First aid
  • Defensive driving
  • Risk assessment (Take 5)
RECORDS

Training records are kept in the safety file, and certificates must be renewed before they expire. Check your own expiry date this week and tell your supervisor if it is due.

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Occupational Health & Safety — Part C
Section 47

Inspections, audits & the safety committee

ActivityFrequency
Workplace inspections — office and warehouse / storageMonthly
Field-site auditsQuarterly
Vehicle, ladder and PPE checksRecorded, per schedule
Health & Safety Committee meeting — with minutes and action trackingAt least quarterly
Hazard Identification and Risk Assessments (HIRA)Annually, and after any incident
YOUR ROLE

Inspections are not an audit of individuals. If an inspector finds a hazard at your workstation, that is a finding to be fixed — not a mark against your name.

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Occupational Health & Safety — Part C
05

Making it stick

Knowledge check, scenario workshop, your daily checklists and sign-off.

Assessment
Scenarios
Checklists
Sign-off
Assessment · click to reveal

Knowledge check

1. You are on a pole. No rain, but you hear thunder. What do you do?
CLICK TO REVEAL ANSWER
Stop outdoor and elevated work at the first thunder or visible lightning. Shelter in a vehicle or building — not under a tree or a pole. Wait at least 30 minutes after the last thunder before resuming. (Section 38)
2. An aggressive dog makes it unsafe for you to reach the customer's equipment. What now?
CLICK TO REVEAL ANSWER
Withdraw to a safe position, notify your supervisor or dispatch immediately, and reschedule the job. No job is worth your life. If you feel unsafe, leave the site. (Sections 38, 39)
3. Your ladder is missing a foot and a harness clip is bent. You are already on site. What do you do?
CLICK TO REVEAL ANSWER
Do not use it. Inspect equipment before every use and never use damaged equipment. Remove it from service, report it, and arrange a replacement before proceeding. Damaged PPE is replaced at no cost to you. (Sections 32, 33)
4. Minor cut to the hand while handling fibre. It is not serious. What must still happen?
CLICK TO REVEAL ANSWER
First aid, then record it in the Injury Register and report it to your manager the same day. Complete the internal Incident Report within 24 hours. Hypa submits the COIDA claim (W.Cl.2) within 7 days of notice if it is an occupational injury. (Sections 27, 43)
5. In the office you spot a 2 kW heater running off a daisy-chained multi-plug under a desk. What do you do?
CLICK TO REVEAL ANSWER
Report it immediately. Personal heaters are not permitted without written approval, and plug points must not be overloaded or daisy-chained. Remove the equipment from use first, then report it. (Section 25)
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Occupational Health & Safety — Part C
Group discussion · 4 minutes each

Scenario workshop

A · The 4 pm storm

You are mid-installation on a roof in Soweto. The sky darkens and you hear the first thunder. The customer is anxious to be connected today.

What do you say to the customer? What do you do next?

B · Tired and behind

It is 17:30, you have been driving since 07:00 and you still have a 90-minute trip back to the depot. Your last stop ran over.

What are your options? Who do you call, and when?

C · The wrist that aches

An office colleague complains of tingling in the wrist and sore eyes every afternoon. She says it is nothing and does not want to make a fuss.

What advice and what action do you give her?
DEBRIEF

The right answers all share one shape: stop the exposure, communicate, record it, and escalate. Nobody is asked to solve a safety problem alone.

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Occupational Health & Safety — Part C
Appendix A · tap to tick

Daily field pre-start checklist

I am fit for work — rested, sober, healthy
Uniform, ID and required PPE are worn and in good condition
Vehicle inspection done — tyres, lights, brakes, fluids, safety kit
Ladders, harness, tools and test equipment inspected
Job card, address and customer contact confirmed; supervisor knows my location
Point-of-work (Take 5) risk assessment completed on arrival
Phone charged and emergency numbers saved
Any hazard, near miss or injury from yesterday reported and closed out
HABIT

This checklist takes about two minutes. It is the cheapest insurance policy Hypa has ever bought.

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Occupational Health & Safety — Part C
Appendix C · monthly inspection

Office monthly inspection checklist

Fire exits clear
Extinguishers in place and in date
First-aid boxes stocked
Emergency lights working
Electrical cords and plugs in good condition — no daisy-chaining
Floors and walkways clear
Chairs and workstations safe and adjustable
Kitchen hygiene in order
Security and access control functioning
Injury Register current and complete
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Occupational Health & Safety — Part C
Section 48

Why this matters

The consequences are real

  • Breaches of this manual — including safety violations — can lead to disciplinary action up to and including dismissal.
  • Examples: not wearing PPE, working at heights without protection, tampering with safety devices.
  • Serious wilful breaches of the OHSA may result in personal criminal liability.

But the point is this

  • Every person in this room goes home in the same condition they arrived.
  • Your family does not get a call from a hospital because you were rushed.
  • Hypa's customers get a connection installed by people who are safe, trained and proud of their work.
HYPA
Occupational Health & Safety — Part C
Take it back to the floor

Three commitments

1. I will Take 5

Before every job, every time — and record it. No exceptions for “quick” jobs.

2. I will report

Hazards, near misses and injuries — same day, no blame, no hesitation.

3. I will stop unsafe work

Mine or a colleague's. I will say the words, and I will back anyone who says them.

NOW

Write down the name of one hazard on your own job or workstation that you have been ignoring. Then tell your supervisor before you leave today.

HYPA
Occupational Health & Safety — Part C
Sign-off

Acknowledgement of receipt

I confirm that I have received, read and understood the Hypa Office Etiquette, Dress Code and Occupational Health & Safety Manual, that I attended this Part C training session, and that I agree to comply with it.

Employee name
Employee number
Department / Role
Signature
Date
HR representative
FOLLOW-UP

Three things confirmed before we close: next fire drill date · expiring certificates to be booked · next Health & Safety Committee meeting.

HYPA
Occupational Health & Safety — Part C
Thank you
Safe today.
Safe home tonight.
Questions, hazards or concerns: your manager, HR or the Hypa Safety Officer. The full manual is available from HR Administration — version 1.0, reviewed annually and after any serious incident.
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Facilitator notes

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Hypa OHS Training — Part C · Slide overview

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